Terms and conditions
1. Scope and sdubject matter of the contract
1.1 The AGD provides the online-based calculation module 'VTV Design' on a subscription basis on the website 'vtv.calculate.design' (short: VTV Design).
1.2 The use is on desktop computers, tablets, or smartphones via standard web browser in default settings.
1.3 The offer is part of a paid subscription; in the first year with a minimum term of 12 months and thereafter with a monthly commitment. AGD members receive free access to the Free + version and discounted access to the Pro version for the duration of their membership.
1.4 The offer is primarily aimed at self-employed designers and thus at entrepreneurs. The consumer status of individual customers cannot be definitively ruled out.
2. Contracting parties
2.1 The contracting party is
2.2 Users are customers of the paid offer as well as AGD members who receive free access within the scope of the Free+ tariff.
3. Registration
3.2 The user assures that the information provided by him/her during registration regarding his/her person and other circumstances is complete and truthful. In case of a violation, AGD is entitled to immediately block access.
3.3 The user will not disclose his/her personal access data (username and password) to third parties and will keep them protected from access by third parties. If there is reason to suspect that unauthorized persons have gained knowledge of the access data, the user must change it immediately.
4. Conclusion of contract
4.1 The presentation of products in the online shop is not a legally binding offer, but merely an invitation to order.
4.2 By clicking the "order with obligation to pay" button, the user makes a binding offer.
4.3 Upon receipt of the offer, the user will receive an automatically generated email confirming receipt of the offer and a provisional activation to the portal (receipt confirmation). This receipt confirmation does not yet constitute acceptance of the offer. A contract is not concluded by the receipt confirmation.
4.5 No user is authorized to pass on the access permission.
4.6 Only the German language is available for the conclusion of the contract.
5. Right of withdrawal
If a user places an order for a purpose that cannot be attributed to his/her commercial or self-employed activity, he/she is entitled to a right of withdrawal in accordance with the statutory provisions.
If the customer exercises a withdrawal, he/she shall bear the costs incurred as a result, in particular the costs of the payment service provider PayPal.
For more information on the right of withdrawal, please refer to the
of the AGD on the website "vtv.calculate.design" under the section „Cancellation policy“.
5.5 The right of withdrawal does not apply to consumers who do not belong to a Member State of the European Union at the time of conclusion of the contract and whose sole residence and delivery address at the time of conclusion of the contract are outside the European Union.
6. Usage fees and payment terms
6.1 Customers who are not members of the AGD pay the amount corresponding to their subscribed service package for using the portal:
Package Free +: for annual payment 36.00 € per year and for monthly payment 4.00 € per month (thus 48.00 € per year)
Package Pro: for annual payment 84.00 € per year and for monthly payment 8.00 € per month (thus 96.00 € per year)
6.2 AGD members pay the amount corresponding to their subscribed service package for using the portal:
Package Free +: covered by the payment of the membership fee
Package Pro: for annual payment 36.00 € per year and for monthly payment 4.00 € per month (thus 48.00 € per year)
6.3 The prices mentioned are final prices. The prices include, in particular, the statutory value-added tax.
6.4 In the event of a (legal) increase in value-added tax, the AGD has the right to increase the fee accordingly and round it up to the full euro amount – in the first year after the minimum term has expired, and thereafter for the month in which the increase in value-added tax comes into effect.
6.5 The usage fee is due
- in the first year 10 calendar days after receipt of the invoice
- from the second year for annual payment 10 days after receipt of the invoice and for monthly payment on the third working day of each respective calendar month. In the case of monthly payment, invoicing occurs only once a year.
6.6 After the minimum contract period of one year has expired, the customer will be refunded 3.00 € per month for any unused fees upon termination. There is no entitlement to interest. AGD reserves the right to choose the most cost-effective way for the refund.
6.7 Payment is made exclusively through the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg, subject to the PayPal terms of use, which can be viewed at https://www.paypal.com/webapps/mpp/ua/legalhub-full.
6.8 The customer is responsible for any costs incurred by PayPal, especially in the case of an unauthorized recall of their payment order.
6.9 In case of default, AGD is entitled to suspend its services and block access immediately; the user remains obligated to pay the agreed fee even during the blocking period.
6.10 The user is only entitled to set-off if their counterclaims have been legally established, undisputed, or acknowledged in writing by AGD.
7. Liabilities and complaints
7.1 The user has no claim to the constant and especially short-term availability of the services. The user must take into account time delays caused by technical disruptions and, if necessary, inquire about an alternative at the AGD office during regular business hours.
7.2 The AGD does not guarantee the accessibility of the server, the availability, or the error-free operation of the services. It does not ensure that the products offered by it are available at all times. This applies in particular if access to these services is prevented by disruptions that are beyond the operational sphere of the AGD or are not attributable to the AGD (force majeure, third-party fault). However, the AGD will promptly rectify disruptions to the services mentioned in the service descriptions within the existing technical possibilities.
7.3 The user can reach the AGD office for questions, complaints, and objections from Monday to Thursday 9:00 am – 5:00 pm, Friday 9:00 am – 1:00 pm at the telephone number 0049 / 30 / 213 00 9340 and by email at info@agd.de.
7.4 The information on the AGD's websites has been carefully prepared and is constantly reviewed and updated. Despite all care, errors can occur. Therefore, the AGD assumes no liability or guarantee for the timeliness, correctness, and completeness of the information and calculations provided for 'VTV Design' as well as the websites of AGD and Designerwissen.
7.5 The AGD excludes liability for slight negligence, unless it concerns damages resulting from the violation of life, body, or health or claims independent of fault or warranties. Liability for violations of duties essential for the proper performance of the contract and on whose compliance the user can regularly rely remains unaffected. The same applies to violations of duties by our vicarious agents.
7.6 The AGD shall only be liable for the violation of essential contractual obligations in the event of simple negligence, limited to the foreseeable damage typical for the contract, unless it concerns claims for damages by the user resulting from injury to life, body, or health.
7.7 The limitations of Clauses 7.5 and 7.6 also apply in favor of the legal representatives and vicarious agents of the AGD when claims are asserted directly against them.
8. Term of contract
8.2 After the expiration of the 12th calendar month, the term of the contract shall be automatically extended by one additional month successively.
8.2 After the expiration of the 12th calendar month, the term of the contract shall be automatically extended by one additional month successively.
8.2 After the minimum term of 12 months has expired, the notice period is reduced to one month at the end of a calendar month.
8.3 For AGD members, the contract is linked to the duration of the membership and therefore cannot be terminated separately. The right to use VTV Design (check spelling) also ends with the termination of the membership.
8.4 Termination can be done in writing or in text form, e.g. via email to info@agd.de.
8.5 The AGD is entitled to terminate the contract for the use of VTV Design without notice, even in the first year,
- if the user is two months in arrears with the payment of their fees,
- provided false information about their person during registration,
- shared their access data with third parties.
8.6 Upon termination of the contractual relationship, all data, settings, and access data of the user of the terminated products will be deleted without further notice. The user is responsible for storing their data.
9. Dispute resolution
9.1 In accordance with Article 14(1) of EU Regulation No. 524/2013 on online dispute resolution for consumer disputes, the European Commission provides a platform for online dispute resolution (ODR platform). This can be reached via the following link: https://ec.europa.eu/consumers/odr/main/
9.2 AGD prefers to resolve your concerns through direct communication and therefore does not participate in dispute resolution procedures before a consumer arbitration board. There is no legal obligation for them to participate. Please contact us directly at the email address for any questions or issues instead.: info@agd.de
10. Final provisions
10.1 Deviating terms and conditions of users will not be recognized unless AGD expressly agrees to their validity in writing.
10.2 AGD reserves the right to change or supplement these terms and conditions as well as the service description and price list of individual products with the consent of the users, provided that the change/addition is reasonable for the user considering AGD's interests. AGD will inform the user of the changes and the effective date of each change in a timely manner. Approval is deemed to have been granted if the user does not object within six weeks of receiving the notification of the change. The contractual relationship will then continue under the amended conditions. AGD will specifically point out the consequences of not objecting to the user in the notification of the change.
10.3 If a provision of these General Terms and Conditions is invalid, the contract shall remain valid in all other respects. The relevant statutory provisions shall apply in place of the invalid provisions.
10.4 Berlin is the place of jurisdiction, to the extent permitted by law.
10.5 The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods.
As of april 2021
VTV Design | Cancellation policy
As of 22.04.2021
Cancellation
Cancellation policy
Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason, provided that you have subscribed to VTV Design for private purposes (e.g. students), but not for professional reasons (self-employed or commercial).
The withdrawal period will expire after fourteen days from the day on which you or a third party other than the carrier and indicated by you acquires physical possession of the goods.
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax, or email). You may use the following model withdrawal form, but it is not mandatory.: Model withdrawal form
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
By declaring revocation, we are entitled to block your access to the VTV Design portal. Any data, settings, and access data will be deleted as a result. You must ensure that you store this information on your own data carrier.
Revoke your contract if necessary here